Alona brings extensive experience in customer service and has excelled as an Operations Delivery Manager, successfully overseeing large teams and managing key client relationships. She holds a QQI Level 6 qualification in Financial and Legal Services, underscoring her strong foundation in the sector. Fluent in Russian and Latvian, Alona is also actively expanding her language skills by learning Italian and German via Duolingo. Her combination of customer service expertise, sharp analytical abilities, and meticulous attention to detail ensures she consistently delivers exceptional service to Icon Accounting clients.
Sports Team: I'm not a huge fan myself, but my son supports Real Madrid—so I support him!
Food: Sushi/Italian Pizza
Film: The Green Mile
TV: True Crime Documentaries
Book: All the books about banking
Holiday: Italy and Thailand
Hobby/Sport: Baking and painting
Specialist Subject: Baking