Sue is Head of Client Services at Icon Wealth Management, bringing over 20 years of experience across financial services, operations, and technology. With a strong focus on building effective processes, scalable systems, and trusted relationships, Sue plays a key role in delivering a consistently high‑quality client experience.
Sue brings over 15 years of experience across Change Management, Project Management, and team leadership roles within pensions, customer service, annuities, and trading environments. She has also held senior leadership positions in Client Services and IT management. This diverse background enables Sue to bridge the gap between people, processes, and technology, supporting both client success and business growth.
Sports Team: Liverpool
Food: Everything
Film: Labyrinth
TV: Breaking Bad
Book: Anything Stephen King
Holiday: Connemara
Hobby/Sport: Running
Specialist Subject: Movie Soundtracks